Step 1: View our terms and conditions to familiarise yourself with how we operate, then use the contact form to advise us of your mail in repair, Please advise us of the issue and fill out your contact details once you have read and understood the terms of repair.

Step 2: Ship your device (preferably by insured service) to the address found at the bottom of the page or in the “Contact” page of the website. Please ensure you include your name and contact details so we can track you on the system, keep you updated and return the device back to you.

Step 3: We receive your device and start the repair. Once diagnosed we will update you with an accurate price. For a rough estimate please use our “purchase services” page of the website. Once we acquire your approval and deemed to be economical to repair we will progress onto step 4. Please note a minimum diagnostic fee of £15 still applies if deemed to be economically unviable to repair.

Step 4: We complete the repair and invoice you for the agreed repair fee. Once the invoice has been paid we will then return the device back to you by priority shipping service. All of our repairs come with a minimum warranty of 3 months (excluding physical damage) for peace of mind.